*AuthorTopic: video card ban error?  (Read 834 times)

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capndiekatze

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video card ban error?
« on: April 28, 2014, 01:48:53 AM »
I was playing in the payload server and running along and then suddenly my video card glitches and right after it does I was kicked and it said I had been permanently banned from the server, which after I had to restart my pc as all my icons on my desktop were distorted due to my card erroring. I went to sourcebans and it had said that i was permanently banned for an eye test violation ??? which I looked up and understand it has something to do with wall hacks? I've had problems with my card before, usually crashing but it's never glitched as such and caused me to become banned from anything. I'm not sure if that would cause the eye test issue, but I definitely was not using a hack of any sort

Plasma

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Re: video card ban error?
« Reply #1 on: April 29, 2014, 01:04:57 AM »
Hey capndiekatze,

We're using an additional anti-cheat plugin on our servers called SMAC, which is very common on all non-official TF2 servers. Eye test violations are usually aimbot/trigger bot detections. I can look into it if you wish.

What was your SteamID when you were banned? Or your player name in our SourceBans?

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capndiekatze

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Re: video card ban error?
« Reply #2 on: April 29, 2014, 01:29:10 AM »
ah i see, makes sense. yes please that would be awesome! my name was CaP'n Die Katze <3 Jellybones, steam ID STEAM_0:1:30829745

thanks!

Plasma

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Re: video card ban error?
« Reply #3 on: April 29, 2014, 10:41:04 PM »
So I've checked our logs and it definitely automatically banned your account for aimbot detection. It's very rarely wrong. I'm willing to give you a second chance since your SteamID looks clean, but if I were you I'd make sure whatever happened with your graphic card won't happen again.

If SMAC detects you again for aimbotting (with such eye tests violations), I'm afraid the ban will have to stick. we see this detection frequently, and you can check our Sourcebans page, all the SteamIDs banned are known hackers. Is that fair?

I've removed the ban on your SteamID, you should be able to connect again.

If you have any questions, feel free to PM privately.
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capndiekatze

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Re: video card ban error?
« Reply #4 on: April 29, 2014, 11:40:55 PM »
Awesome, thank you a ton! I'm going to try and figure out what it is with my card, hoping it's something as simple as drivers.

thanks again!

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Re: video card ban error?
« Reply #5 on: April 30, 2014, 09:50:09 AM »
Sure thing.
If you ever figure out what happened, send me a PM. Always useful information.
See you in-game.
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