*AuthorTopic: Registration help  (Read 808 times)

Active members:
Wolfpup(1) Plasma(3)

0 Members and 1 Guest are viewing this topic.

Amanderrr

  • Guest
Registration help
« on: September 15, 2013, 09:44:58 PM »
Hey guys, I've been playing on your server a lot lately and want to donate to your server but your website is poops and won't send me the registration e-mail. I've had it re-sent like 6 times and it's been days and I still haven't received one. Is there something wrong with the site? I just wanna get myself a damn reserved spot :P Could an admin or something email me? **email redacted**
« Last Edit: September 15, 2013, 10:19:50 PM by Plasma »

Plasma

  • Administrator
  • *****
  • Posts: 2204
  • Activity:
    0%
  • Country: us
  • Karma: +38/-0
  • Gender: Male
    • View Profile
    • HyperionGaming.org
Re: Registration help
« Reply #1 on: September 15, 2013, 10:19:29 PM »
Hey Amanderrr,

Sorry to read that our website isn't sending you the registration email.
You unfortunately need to have a forum account here to receive donor benefits, so we'll need to register your account manually. I will send you an email and we can find a way to get you registered :)

If you don't receive my email, then please post back in this thread. Thanks!
Public Group:
--
Private Group:

Plasma

  • Administrator
  • *****
  • Posts: 2204
  • Activity:
    0%
  • Country: us
  • Karma: +38/-0
  • Gender: Male
    • View Profile
    • HyperionGaming.org
Re: Registration help
« Reply #2 on: September 15, 2013, 11:06:10 PM »
Thank you for your report. It seems we are having issues with our email server.
I will update this thread once I've fixed the problem

Until then, if you are a new user and have been trying to register to the site and is waiting for the registration email, OR if you used the Contact Form, please contact me directly either through PM or via email: admin<at>hyperiongaming[dot]org
Public Group:
--
Private Group:

Plasma

  • Administrator
  • *****
  • Posts: 2204
  • Activity:
    0%
  • Country: us
  • Karma: +38/-0
  • Gender: Male
    • View Profile
    • HyperionGaming.org
Re: Registration help
« Reply #3 on: September 16, 2013, 12:14:27 AM »
Update:
I think I've figured out the problem.
You can once again use the Contact form and should receive automated emails from our website.

As usual, if you think you should have received your registration activation email by now or haven't heard back about sending a message through the Contact form, you can contact me via PM or email: admin@hyperiongaming.org

Our mailer was down between September 12nd and 16th @ midnight. All emails sent during that time should still arrive soon. If not, resend them. Sorry again!
Public Group:
--
Private Group:

Wolfpup

  • TF2 Admin - Rank: 2
  • Junior Admin
  • ***
  • Posts: 325
  • Activity:
    0%
  • Country: ca
  • Karma: +4/-0
    • View Profile
Re: Registration help
« Reply #4 on: September 16, 2013, 07:57:01 AM »
Hi Amanderrr. I got your PM, but as you stated, I was indeed offline. I was happy to see the second reply however saying you got this issue sorted. :)

Plasma is dah man. 8)

See you in game Amanderrr. (Hopefully before you see me.....)